How many phone calls is too many? For one elderly couple, roughly 75 per week.
JPMorgan Chase allegedly called John and Anna Canaday 15 to 75 times a week between 2009 and 2012, claiming they were at risk of losing their home to foreclosure, according to a lawsuit filed by the couple earlier this month. The Canadays, both over 65 years old, claim they aren't late on their mortgage payments (h/t: Courthouse News).
"It defies logic what seems to be happening here," James McKiernan, the Canaday's attorney, told The Huffington Post. "They brought in letters and dunning notices and it just continues. As I see it, they are fully current on all their obligations."
The lawsuit alleges that the couple met with their local District Attorney and, with the DA's advice, sent a cease and desist letter to the bank. Though the bank acknowledged that they received the letter, the harassment continued, according to the lawsuit.
JPMorgan Chase did not respond to multiple requests for comment.
This is the second time in a month that JPMorgan has been accused of mistreating its elderly customers. In Louisiana, a man with Alzheimer's sued the bank after his legal guardian claimed that a JPMorgan employee stole more than $100,000 dollars from the elderly man.
Of couse, JPMorgan Chase isn't the first bank to take heat over wrongfully harassing its customers. Bank of America allegedly called one family more than 400 times demanding they pay a debt that had already been settled, according to AOL Daily Finance. BofA also allegedly threatened a quadriplegic man with foreclosure and eviction over a 10 year period.
It is amazing that a bank that we trust to help us make such big financial purchases, and then they come back and try to force us to pay them money that they do not deserve. I had some issues with Bank of America, and was being harassed after accepting one of their loan modification offers. I had to hire Francis S. Hallinan Esq as my attorney to get them to finally produce the contract, and by then it was no longer necessary.
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